With the COVID crisis around the world, video conferencing applications and services usage is exploding. More than ever, thanks to confinement, people want to stay in touch with their colleagues and loved ones. Facetime is Apple’s solution to help people communicate using their Apple devices. We all know that Apple is considered to be the privacy and security champion. You can always rely on Mac for Facetime, but in between, you may face situations where Facetime is showing issues no matter how much you try to launch the app. But don’t worry, these minor issues can be fixed easily. In this post, we are going to focus on upon FaceTime not working problem which is being faced by every apple user. We will show you how quickly you can resolve this irritating issue and get back connected in a moment.
How to Fix FaceTime Not Working on Your Machine
You must have heard about problems such as Facetime audio not working, and the camera is not functioning correctly, poor connection, problems while logging in, and the inability to receive calls. Considering all these issues, here is a list of solutions that you can resolve efficiently.
Checking Internet Connection
Connectivity issues are one of the first reasons which lead to problems on Facetime. If you are attempting to launch the application and it is not connecting, then you should check your network connection first.
If your WiFi is switched off, then you can turn it on. If you are not connected to a WiFi, then tap on the Network, check your internet connection, and if it’s showing the same problem again, you are required to restart the router. Wait for 30-40 seconds and reconnect to your Mac. You would be surprised how these connectivity issues are fixed with a simple off and on things. You can also check the status of your Network by going to System Preferences > Network and observe whether it is responding or not. If you see Green signal on your WiFi/Ethernet, then it means it is working. as shown below
Look at the Software Update
Ensure that your system is running up to date. For checking and installing updates, you have to launch the App Store, then press on the updates in the toolbar. Then, you can tap on the Updates option and update them.
Checking Apple’s servers
To check the server status, go to the Apple’s System Status page and look for Facetime in the list. If you notice the circle next to it is green, then the Apple server is working fine. If it’s not, then Apple will be working on restoring connectivity.
However, if the Facetime status is green, but the application is still not working then the problem is only affecting your area. You can always go for the second option that is a website like Down Detector or Outage Report. Both of these tools show amps so that you can quickly identify if your area is affected.
Look at the Date and Time
Visit System Preferences, then click on date and time. In the date and time section, see the square after the set date and time automatically. Then go from the pull-down menu, select the right server. Into the Time Zone tab, choose the set time zone automatically with the help of the immediate area.
Change your DNS Settings
If you are still struggling to get Facetime working, try changing the DNS settings from Mac’s settings to Google’s. Click on the Network, then go for advanced. Select on the DNS option. Then, tap on the + key for adding Google’s launch DNS. After that, type 126.96.36.199 and 188.8.131.52. Select ok and then press on applying for confirming the settings.
Check your Apple ID
Signing in to FaceTime using the same Apple ID used on your other Apple devices? Go to Facetime, then go for preferences and look to see if the status says ” Verifying” if it does so, then head over to your inbox and hunt down Apple’s verification email. Don’t forget to check out your spam folder too.
Check that FaceTime is switched on.
Sometimes, the most significant problems can be resolved in the simplest ways. Is FaceTime Switched on? It’s always worth a look. You can launch the app and go to Facetime > Turn the FaceTime On. Please wait for the activation to confirm that it’s switched on. If it is already enabled then it will ask you to turn off as shown below where we do not have to change anything.
Check Your Emails
Here comes another factor, that is verifying your mail. Apple sends out a verification mail the moment you sign up which includes a link to verify your mail address.
Go to Facetime > Preferences and check out the status if it says verifying if it does go to your inbox and hunt down Apple’s verification email. Once again, don’t forget to check your spam folder too.
If the above point doesn’t help you out then you should also check How to Use Facetime On PC which might solve your problem
As we all know, FaceTime is entirely reliable. FaceTime Not Working is really one of the most common issues apple user faces and it is really easy to solve it. It’s a built-in Mac app, and you rarely encounter these problems. However, if you are facing trouble with FaceApp, you can always go to google to help you out. And remember to download CleanMyMac X if you want to flush the DNS cache. Please let us know if you have any concerns in the comments below. We will surely help you out.